Park Grand London Kensington

ex. Best Western Premier Shaftesbury Kensington Hotel

33 - 37 Hogarth Road, London, United Kingdom, SW5 0QQshow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in United Kingdom

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Overview

Park Grand London Kensington features a major location adjacent to The Design Museum. This exclusive hotel was opened in 1900 and renovated in 2005. 24-hour front desk assistance, dry cleaning and room service as well as bureau de change, a safe deposit box and a lift are on hand.

The venue is located in the centre of London, with a quick access to an underground station. Be sure to visit Stamford Bridge just 1350 meters' walk from the property.

Monuments, a museum and a college can all be accessed directly.

Earls Court underground station is a 5-minute walk away. Due to its location 20 km from Marham RAF airport, fast access to Park Grand London Kensington is provided.

Rooms

An in-room safe, a heating system and coffee and tea making facilities are featured in all guest rooms at the property. Certain rooms have views of the garden. Each room also comes with a large bathroom with a tub, a hairdryer and a rainfall shower.

Eat & Drink

The property has a 24-hour restaurant for on-site dining. Guests can relax and have a snack in the café bar. The Little French Restaurant is set 100 meters from the hotel.

Services

The property offers a business centre, a meeting room and a photocopier to meet the needs of business travelers.

Relax

Guests with children can take advantage of cots and a playroom. Active guests will benefit from a gym and a fitness centre available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   133.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Newspaper service

Dining

  • Restaurant
  • Cafe
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Game room

Spa & Leisure

  • Beach umbrellas
  • Sun loungers
  • Casino
  • Entertainment

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
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  • Nearby
  • Restaurants
  • City landmarks
Earls Court Exhibition CentreEarls Court Exhibition Centre1400 ft
Natural History Museum LondonNatural History Museum London3300 ft
Natural History MuseumNatural History Museum3300 ft
Opera Holland ParkOpera Holland Park2300 ft
Earl's CourtEarl's Court700 ft
Gloucester RoadGloucester Road1700 ft
West BromptonWest Brompton2300 ft
High Street KensingtonHigh Street Kensington2300 ft
West KensingtonWest Kensington3300 ft
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The Little French RestaurantThe Little French Restaurant300 ft18 Hogarth Place
15/25 Asian Dining Room15/25 Asian Dining Room200 ft15-25 Hogarth Road, Earls Court, Kensington
The Kings HeadThe Kings Head300 ft17 Hogarth Place
Ashbee's Wine BarAshbee's Wine Bar200 ft22-24 Hogarth Place
Masala Zone Earls CourtMasala Zone Earls Court600 ft147 Earls Court Road
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Paddington StationPaddington Station1.8 mi
Charing Cross StationCharing Cross Station2.9 mi
QuicksilverQuicksilver1.6 mi
Hyde ParkHyde Park1.4 mi
The Royal Albert HallThe Royal Albert Hall4000 ft
Apollo Victoria TheatreApollo Victoria Theatre2.1 mi
Notting Hill Gate StationNotting Hill Gate Station1.1 mi
Pimlico StationPimlico Station2.5 mi
Leicester Square StationLeicester Square Station3.0 mi
Royal Hospital ChelseaRoyal Hospital Chelsea1.5 miRoyal Hospital Road
Buckingham PalaceBuckingham Palace2.2 miBuckingham Palace Road
Carnaby Street Carnaby Street 2.6 miSoho
Waterloo BridgeWaterloo Bridge2.6 mi LondonEngland
Westminster Abbey Westminster Abbey 2.8 mi20 Dean's Yard Broad Sanctuary
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Getting around
Airports
Marham RAF (KNF)9.6 mi
London City Airport (LCY)10.4 mi
Train
Kensington (Olympia)4600 ft
Paddington Station1.7 mi
Underground
Earl's Court1000 ft
Gloucester Road2000 ft
Bus
Bus stop700 ft
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Reviews
7.6
FabulousBased on  1978  reviews

Rating by category:

6.0
Location
6.0
Rooms
8.0
Service
4.0
Dining
  • 4.6
    Guest rating

    Location

    Extremely unprofessional staff, when I arrived in the hotel person at reception could not find my booking, Even though I requested double room on upper floor we were given basement that smelled of tobaco.It was second time I stayed there but I was extremely dissapointed and not trated as a guest what should be the case in all hotels. I will not stay in the hotel again. When leaving we were waiting for reception for 15 minuts as the person could not print the receipt. How unprofessional!

  • 6.6
    Good

    Location

    On your web site you had a photo of the bedroom next to the word double deluxe.Although I booked a double deluxe room and asked to be in the main hotel, I was put in the annex, which is quite different from the hotel.I was told the bed in the annex and the room was bigger, I wonder if this was true. It certainly was not a deluxe room. The mattress did not cover all the bed, there was a gap behind the pillows and there were two very thin, uncomfortable pillows. The room was unbearably hot and sadly I did not sleep.The 'annex' , room and inside the building was certainly not 4 star and very different from the hotel.Had I stayed longer than one night I would have complained.I would go back but only if I could stay in the main hotel.

  • 4.6
    Guest rating

    Location

    Not value for money. Breakfast was way too scarce. Always the same food variation for 7 days.

  • 5.0
    Guest rating

    Location

    Very dissapointing. I booked a double as I like to have large rooms as opposed to the single room. Upon checkin they tried to move me to another hotel citing problems with water on three floors. I work in the hotel industry and I knew that this is a blatant excuse. In fact they did have a room as my friend who arrived 30 mins after me was given a double room. I ended up with a single room and two floors below ground floor. Shame. Bookings.com should fine these hotels. They obviously overbook their hotel and try and move you to another hotel of same chain. I was given a Stg40 refund for the troubles but not enough to make up for the trouble. When one books a hotel room one expects to get room booked and not end up in a different room/ hotel

  • 3.8
    Guest rating

    location

    On our arrival, due to a problem with our room we were asked to transfer hotels - the whole situation was handled very badly by your staff - appalling service, incompetence over easy tasks like ordering a taxi which took over an hour to arrive, the cleaning staff threw away a gift that was obviously not rubbish - we would very much like an explanation about the events that occurred during our stay. We have written once but as yet have not received a reply.

  • 5.8
    Guest rating

    Location

    They charge the full amount upon arrival but don't advice you of this on the website or the confirmation email. Water pressure in the 5th floor is very low. Bathroom ceiling in 5th floor is very low. Rooms vary greatly in size. So try different ones!

  • 9.0
    Superb

    Location

    The room we were given was clean and modern but was situated in the basement with no windows,just a skylight. It was rather claustrophobic so would not like to have stayed longer.

  • 5.4
    Guest rating

    Location

    The room was in the basement of the hotel and was cold and dismal. The room radiator gave out slight heat on our arrival; the bathroom radiator would not heat up. After returning to the room, after going to the theatre, the room was still cold - the corridor outside was warmer than the room - we should have complained then but chose to go to bed. During the night was sought extra blankets aand found only one in the wardrobe ! The room was dark and had no table light enabling you to read something. We hired the room/ the hotel did nothing by way of preparation to ensure it was warm and ready for use.

  • 7.8
    Fabulous

    Location

    There was unpleasant smell in the bathroom. This hotel can be recommended only to stay there for 1 night - rooms are extremely small and no breakfasts. Otherwise staff is friendly, location is very convenient.

  • 4.6
    Guest rating

    Location

    Upon myself and colleague arriving we were informed that there were no rooms in the main hotel. We were shown rooms at a hotel across the road (Kensington House Hotel) which appeared adequate. However the rooms were small and had several switches and light bulbs not working. We then discovered that the underground ran directly under the hotel from 5am to 1am. The bathroom was tiny and had no bath. Although we were offered a 10% discount and complimentary breakfast, none of the morning staff had been advised of this and attempted to obtain full payment. Not a good experience!

  • 7.0
    Very good

    Location

    Unfriendly reception staff. Poor wifi access (only available in lobby). Room not cleaned by 4.00 pm and had to ask reception to get it sorted. Expensive breakfast (£15 pp)

  • 5.4
    Guest rating

    Location

    When we arrived & checked in we were told that our room had been upgraded to an executive double which sounded great but this not the case. Our room was located on a basement floor with no window & had no sun light. The room was hot & felt very claustrophobic. When asked was there another room to move too she said no more available & that we couldnt be moved. Tv was also not working when we were there.

  • 4.2
    Guest rating

    Location

    Being asked to transfer to different hotel on arrival (refused), small room, small bed for two, (really a single room !), tv didnt work, hotel being rennovated (no prior advice).

  • 2.4
    Guest rating

    Nothing

    The hotel is offering rooms but in reality it is under construction. So they will put you in another hotel. We had to wait 2 hours for a taxi that brought us to the alternative hotel. This alternative hotel was lower quality with the smallest room ever! Best Western you should be ashame of yourself!

  • 5.4
    Guest rating

    Location

    They offered me rooms with no windows at all...ca you imagine that? There is neither water from 11am to 5pm nor wifi at the room.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Marham RAF (KNF)9.6 mi
London City Airport (LCY)10.4 mi
Train
Kensington (Olympia)4600 ft
Paddington Station1.7 mi
Underground
Earl's Court1000 ft
Gloucester Road2000 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room